Built for the work you do.
Plumbers
Help customers find the right service and request help while you’re on the job.
A clear mobile website gives every inquiry a place to start.
HVAC companies
Make service information and appointment requests easy to find.
Connected follow-up and booking tools help guide the next step as inquiries come in.
Cleaning businesses
Give customers clear service details, quote requests, and a smoother way to arrange a clean.
Grow into scheduling, follow-up, and review requests as your business needs them.
Less chasing. A clearer process.
When you’re on a job, your website and customer process still need to guide the next inquiry. Here are the systems we build to help.
Outdated website
Foundation gives customers a mobile-friendly website with clear services and inquiry forms.
Slow follow-up
Growth connects SMS and email follow-up with a system for organizing leads and customers.
Manual scheduling
Growth adds calendar booking, giving interested customers a clearer next step.
Poor visibility
Scale connects call and conversion tracking with reporting to help you see what’s happening.
A foundation. Then room to grow.
Foundation
$700–$999 / month
Establish your online presence.
✓ Five-page business website
✓ Mobile optimization
✓ Lead forms
✓ Google Maps integration
✓ Basic SEO
✓ Hosting and maintenance
✓ Analytics
✓ Google Business optimization
Growth
$799–$1,199 / month
Connect inquiries, follow-up, and booking.
✓ Everything in Foundation
✓ AI FAQ / chat assistant
✓ Lead capture systems
✓ Call routing
✓ SMS follow-up
✓ Email follow-up
✓ Automated review requests
✓ Calendar booking
✓ Basic CRM automation
Scale
$1,499–$2,499 / month
Bring more of your operation into view.
✓ Everything in Growth
✓ Multi-location dashboards
✓ Advanced CRM systems
✓ Paid ads management
✓ Call tracking
✓ Conversion tracking
✓ Customer lifetime value reporting
✓ Advanced automation
✓ Business intelligence dashboards
A clearer path from inquiry to appointment.
ILLUSTRATIVE WORKFLOW
Before
A visitor struggles to find service details. An inquiry waits in an inbox. Customer details live in separate places, scheduling takes repeated messages, and reviews depend on a reminder.
After
A mobile-friendly website explains services. A form captures the inquiry. Customer records organize the conversation. Follow-up and booking guide the next step. Review requests and reporting support improvement.
Illustrative example, not an actual client result. Available features depend on the selected package and agreed scope.
A clear process from the start.
Discover → Design → Build → Optimize. Each stage starts with your business and the agreed scope.
01 · Discover
Understand your business, customers, and the points where the process gets stuck.
02 · Design
Map the website, messages, and next steps around the customer journey.
03 · Build
Build the website and connect the tools included in your agreed scope.
04 · Optimize
Use feedback and reporting to guide improvements to the process.
Built around how your business works.
Pinnacle Labs brings websites, customer records, follow-up, booking, reviews, and reporting into a connected process.
We help local service businesses establish their online presence and build systems that support their next stage of growth.
Foundation → Growth → Scale.
Questions before your next step?
Packages and ongoing support
Which package fits?
Foundation establishes your website and online presence. Growth adds inquiries, follow-up, booking, and customer records. Scale adds advanced automation, advertising management, tracking, and reporting.
What ongoing support is included?
Hosting and maintenance are included in Foundation and carried into Growth and Scale. The specific scope of ongoing work is agreed separately.
Getting started
Who do you work with?
We focus on local service businesses, including independent plumbers, small HVAC companies, and residential cleaning businesses.
How do I get started?
Send an inquiry with your business details and main challenge. We follow Discover → Design → Build → Optimize: understand your business, map the customer journey, build the agreed systems, and review performance.
Software costs and ownership
Are software and advertising costs included?
Final scope, fees, and terms are agreed separately. Confirm third-party software, messaging and phone usage, and advertising spend for your project. Scale includes advertising management; the package list does not define an ad budget.
Who owns the website and connected accounts?
Ownership and access terms are agreed separately. Confirm control of the domain, website, software accounts, and customer data before starting.
Let’s build your
next step.
Tell us about your business and where your website or customer process needs work.
Share the service you’re interested in and the main challenge you want to address. Not sure which package fits? Tell us what you need help with.
Prefer email?
info@pinnaclelabs.biz
Privacy.
When you contact Pinnacle Labs by email or through our inquiry form, we use the information you provide to respond to your inquiry and discuss services.
This website uses Wix for website and form services. Wix may process submitted information and technical data to operate the site.
For privacy questions or requests concerning information you have provided, email info@pinnaclelabs.biz.
Service terms.
Service descriptions and package prices are informational. Foundation, Growth, and Scale prices are monthly. Final scope, fees, and service terms are agreed separately. Features depend on the selected package and agreed scope.
Workflows, dashboards, and before-and-after examples are illustrations, not actual client results or guarantees of performance.
For service questions, contact info@pinnaclelabs.biz.